New Cars Losing Ground on Reliability

New technology that makes cars easier to drive, more fuel efficient, and better connected could also be the reasons why new cars are less reliable than they’ve been in the past.

It wasn’t that long ago when a car buyer could take home a sedan with a 5-speed manual transmission, a CD player, a steering wheel, a basic 4-cylinder motor, and air conditioning. Cars like that could be driven for decades with minimal problems. Heck, Toyota and Honda built their businesses on those cars and still benefit from that reputation for reliability.

Things are changing, though. As cars become more advanced, their reliability is decreasing. Continue reading >>>

Consumer Reports Reliability Study: Ford Down, Chrysler Up

2011 Ford Explorer

Uh oh, Ford…

The new Explorer, Fiesta, and Focus all had below-average reliability in their first year. As a result, Ford’s overall reliability rank among 28 major car makes slipped from the 10th to the 20th spot this year—the biggest drop for any major nameplate in Consumer Reports 2011 Annual Auto Survey.

This news was circulated yesterday in an e-mailed press release and posted on the CR website later in the day. While many blogs and news sources are repeating the message that Ford’s reliability has gone down the drain, the truth is, it hasn’t. Most of the problems reported are technology-related and involve the MyTouch infotainment system, a distraction I don’t believe should even be in cars.

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