Free Maintenance Programs: Proceed with Caution

BMW maintenance program

“How about we throw in two years of free synthetic oil changes and call it good,” said the sales manager.

I was negotiating for a car about a year ago, and we’d reached a stalemate on price. We were close, within a few hundred bucks, but I was willing to walk if my price wasn’t met.

The sales manger claimed they were down as low as possible and couldn’t budge any further.

The free oil-change offer sealed the deal. I was thinking 3 or 4 oil changes per year, at about $70 each.

Being the type of guy who regularly dispenses auto-buying advice to friends, family and strangers, I should have thought it through. I should have asked questions. But I didn’t, and I fell for one of the newest strategies in selling cars: free maintenance.

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