Lexus Tops Dependability List While Jaguar Rises and Acura Falls

If you were to buy a car based on its reliability reputation alone, what would you get?

Would you take home a Honda or Acura because of their legendary commitment to being problem-free? Would you purchase a Toyota because you know they routinely go 300,000 miles or more?

Would you avoid Jaguar and Land Rover at all costs because of their reputation for spending more time in the shop than on the road?

J.D. Power’s annual U.S. Vehicle Dependability Study, released yesterday, reinforces some of those preconceived notions while turning others on their head. Continue reading >>>

The Winners (and Losers) of Dependability

2016 Buick Verano

2016 Buick Verano

Every year J.D. Power and Associates releases a study that names the most dependable three-year-old cars on the market. This year’s results include some surprises but also reinforce some long-held beliefs regarding brands that are known to be exceptionally reliable.

Some of the most common complaints about the cars did not have to do with mechanical failures or poor build quality, but were frustrations with wireless connections, navigation, and voice-recognition software.

Technology has infiltrated our cars at a pace never before seen in the history of the auto industry, but automakers haven’t yet figured out how to seamlessly integrate it into the lives of their customers.

If technology is our biggest complaint, though, I don’t think we really have much to complain about.

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