Every year J.D. Power and Associates releases a study that names the most dependable three-year-old cars on the market. This year’s results include some surprises but also reinforce some long-held beliefs regarding brands that are known to be exceptionally reliable.
Some of the most common complaints about the cars did not have to do with mechanical failures or poor build quality, but were frustrations with wireless connections, navigation, and voice-recognition software.
Technology has infiltrated our cars at a pace never before seen in the history of the auto industry, but automakers haven’t yet figured out how to seamlessly integrate it into the lives of their customers.
If technology is our biggest complaint, though, I don’t think we really have much to complain about.